Bringing the Neighborhood Back to Tech Support

Remember when you had a problem, you could call someone in your neighborhood for help? A leaky faucet meant calling the local plumber whose kids went to your school. A car issue meant visiting the mechanic down the street who knew your name. There was trust. There was accountability. There was community.

Somehow, in the world of technology, we’ve lost that. Today, a problem with your nonprofit’s network means a three-hour wait on hold with a call center three time zones away, talking to someone reading from a script who has no idea who you are or what your mission is.

We believe it’s time to bring tech support back home.

That’s the entire vision behind Maxsys International’s Tech Hub model. We’re not building another faceless, remote IT company. We’re building a network of local, community-based IT professionals—we call them Tech Stewards—who live and work right in your neighborhood.

How It Works

When a nonprofit, church, or small business in a community needs help, they don’t submit a ticket to a corporate void. They connect with their local Maxsys Tech Hub. This is a virtual team of verified, background-checked IT professionals from that specific county.

Local Accountability: Your Tech Steward shops at the same grocery store. Their reputation in the community is their livelihood. They care about getting it right because they’re your neighbor.
Faster, More Effective Support: When someone can be on-site in minutes, problems get solved faster. There’s no miscommunication trying to describe a blinking light over the phone to someone thousands of miles away.
Strengthening the Local Economy: Every dollar spent with a local Tech Steward stays in the community, creating a ripple effect that benefits everyone. It’s not just charity; it’s smart economics.
Meaningful Work for IT Vets: Our model provides skilled IT veterans—many of whom have been affected by corporate layoffs—a way to use their incredible expertise to serve the communities they call home.

Good technology is just good neighbors helping good neighbors solve problems that matter. It’s that simple.
Maryanne Chiriboga, Founder

This isn’t a disruptive new idea. It’s a return to an old one: that communities are stronger when we rely on and support each other. At Maxsys, we’re just applying that timeless truth to the challenges of the digital age.

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